Understandably, McDonald’s customers have been very vocal about the new terms and conditions online, with many saying they’re choosing to delete the app rather than sign their legal rights away. Several people pointed out that McDonald’s has been pushing its app more frequently in recent months, particularly through app-only offers like free fries on Fridays. At the same time, one TikTok user commented that the terms and conditions include a great deal of legal jargon that the “typical fast food patron [can’t] read,” much less understand. Similarly, a Reddit user noted that these terms are intended to stack the deck against anyone who tries to sue McDonald’s.
Customers questioned whether or not the terms and conditions are actually legally binding, given that the agreement does not require a signature or date. Unfortunately, if McDonald’s has laid out all necessary information and provided app users with the ability to agree or disagree (the latter requiring customers to jump through hoops to delete their account and the app itself), the terms and conditions are assumedly enforceable by law in most states.